Who we are

Our website address is: https://www.officefurniturescotland.co.uk.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We use the Contact form plugin to manage contact form submissions. The information is sent as email messages and the information is stored in the database for reference only.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

IP addresses and locations may be used for google analytics only.

Who we share your data with

Address and contact details may be given to a third party for the purpose of delivery and or installation of order(s). We do not share any data with any third party other than for delivery and installation(s).

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

General Data Protection Regulations (GDPR)

1. In Accordance with General Data Protection Regulations ((EU) 2016/679), The Company shall hold data for the purposes of managing accounts, processing orders and communication of our products and services (if you agree) only. All data is held securely and never shared with any third parties other than for the fulfilment of orders.
2. Where data is shared with our delivery partners, this is for the sole purpose of fulfilment of orders and they shall not hold any data for more than 28 days after fulfilment of the order. All external partners are fully compliant with General Data Protection Regulations ((EU) 2016/679) and verification of this can be provided upon request.
3. The Company shall not hold personal data on end consumers for more than 28 days after completion of order. We will retain an order reference only, and in the event an issue arising after this period requiring contact with the end consumer we will contact our customer for the relevant consumer data to resolve the matter.

The Company can provide all information we hold on an individual or business within 48 hours of a request being made and will notify all customers in the event of any data security breach within 24 hours of becoming aware.

Cookies

The following describes our privacy policy and compliance to the EU cookie policy for websites. This legislation obliges all websites to give users clear information regarding the use of ‘cookies’, which is something that we fully support and adhere to at DeskDesk part of Danscot Ltd.

We have taken active steps to make sure that our customers are fully aware and informed about how we use website cookies. But what are they exactly? Well, it’s important to know firstly that cookies are not viruses or anything dangerous. They are simply small text files – not programmes – and they are unable to damage your digital device in any way. This applies whether you are using a PC, Mac or mobile device.

They are small files that are created by websites that you visit and they are designed to store useful browsing information. An example might be log in information or commonly typed details, to save the user needing to remember and input them each time.

On our website we use two cookie types. The first is first-party cookies, installed and planned by Danscot Ltd. The second are third party types and these are provided through services delivered via other suppliers, on our behalf.

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

To find out more information

There is a lot of very useful guidance and information at www.aboutcookies.org, which is designed for website users who want to know more.

We are both keen to ensure that users known about the cookies we use on our website to improve the visitor experience, but we also aim to use as few of them as possible, and solely for the purpose of making the customer’s experience better.

Changing cookie access

You can remain in control when you are on the Danscot Ltd website, by blocking or restricting cookie usage through the browser’s settings in the tool bar. Check out the help button to find out more, or visit the www.aboutcookies.org page, which provides full instructions for each current browser. Similar details for mobile devices can be found on the manufacturer’s literature or website.

Third party cookie usage

We utilise Google Analytics to generated detailed and targeted statistics about our website and the way that our users engage with it. We use this analysis to prioritise improvements and upgrades to the site. Google stores analytics information on its US web servers. Any information gathered by these small cookie files is entirely anonymous. Google sometimes uses this information to help select which adverts you see when you browse across different websites. However, your IP address is never associated with other Google data, to maintain your anonymity. Find out more at www.aboutcookies.org.

Video content

Also to help provide a rich user experience, we sometimes use embedded video content, provided through YouTube or other media sites. This means that when you visit a page with third party content, you may find cookies delivered via these websites. We do not control these at Danscot Ltd. On our website, you can choose to share pages with your contacts through third party websites and social media platforms such as Facebook. Again, you will receive cookies to your computer from these websites. The third party website itself will give you details about these.

When you register with our website, we will use the details you give us for communication, but only on the proviso that you have provided an ‘opt in’ to get our communications. A typical example would be our regular newsletter. Similarly you can choose to receive communications and updates from our partners.

When you use the DeskDesk website, you give us content to gathering and making use of your data in the ways that we have described above. We will always be clear and transparent about how we go about this, and we will give you the opportunity to choose whether, and how, your personal details can be disclosed.

If your personal details change, or you wish to change your consent options, simply email us and we will update your records immediately. We do reserve the legal right to share necessary information provided, as required for any legal process.